Milestone Governance & Billing Policy
Transparent milestone approval criteria, deliverables sign-off, and dispute remediation frameworks for DIGITAL ELLIPTICAL (PRIVATE) LIMITED.
This document governs activities conducted by DIGITAL ELLIPTICAL (PRIVATE) LIMITED. All software contracts, NDA commitments, and deliverables are backed by our registered corporate standing in Pakistan.
DIGITAL ELLIPTICAL (PRIVATE) LIMITED delivers enterprise-grade software development, mobile apps, and dedicated engineering pods on a structured, milestone-gated framework.
Our delivery model ensures clients have full transparency and inspection rights before approving payments for completed sprint phases.
Each development phase (Discovery, Design Tokens, Frontend/Backend Sprints, Staging QA, Production Release) is governed by specific deliverables outlined in your Statement of Work.
Upon delivery to the staging sandbox, clients receive a dedicated review window (typically 5–10 business days) to verify acceptance criteria and test functionality.
Once a milestone deliverable is formally reviewed and approved by the client, the corresponding milestone payment is considered earned and non-refundable.
A partial or full refund of milestone funds may be granted in the following specific circumstances:
Uninitiated Work: If an engagement or milestone is terminated by mutual agreement before engineering or design resources have commenced work on that specific milestone.
Unresolved Scope Breach: In the rare event that Digital Elliptical is unable to fulfill defined technical deliverables and no mutually agreed remediation path can be established within a reasonable cure period.
Refund requests must be formally submitted in writing to sales@digitalelliptical.com accompanied by specific documentation of deliverable gaps.
Completed Discovery & System Architecture workshops that have already been conducted and delivered.
Approved sprint milestones where source code or design files have been accepted.
Third-party pass-through expenses incurred on client behalf (cloud hosting, API subscriptions, domain registrations, or external software licenses).
Out-of-scope feature additions or scope changes requested after milestone sign-off.
Our priority is delivering high-performance, defect-free software that achieves your business objectives. Before considering cancellation, our Technical Leads and Project Directors will conduct a dedicated remediation review to adjust velocity, reallocate senior specialists, or align technical deliverables.
For questions regarding milestone invoices, billing schedules, or escrow contracts:
DIGITAL ELLIPTICAL (PRIVATE) LIMITED
Corporate Entity: DIGITAL ELLIPTICAL (PRIVATE) LIMITED · Delivery Footprint: United States · Middle East · Pakistan.
Corporate Billing Email: sales@digitalelliptical.com · WhatsApp / Direct: +92 330 2387597
Contact our designated legal and project coordination desk.
