Government & Public Sector Software

Government Software for Citizen Services, Case Workflows & Public Operations

We engineer citizen request-to-resolution systems with accessibility-first intake, statutory SLA timers, and agency audit trails—without claiming regulatory certification or private ERP replacement.

Accessibility100% WCAG 2.1 AA
Case OrchestrationStatutory SLA Guard
Field InspectionMobile QA/QC Sync
Audit VaultCryptographic Seal
CITIZEN CASE WORKFLOW & STATUTORY SLA DESK
Agency CodeAGY-BLDG-2049
Platform ScopeMunicipal Permitting & Licensing Portal
Case StatusPlan Review in Progress
Statutory SLADay 4 of 10 Statutory SLA Window
Inspection StateStructural Cleared
Audit IntegrityImmutable Sealed
Agency: “Department of Buildings & Urban Permitting Bureau”Day 4 of 10 Statutory SLA Window (Compliant)
STAGE 01LOGIN.GOV PASS

Accessible Citizen Intake & Identity

WCAG 2.1 AA compliant digital wizard with automated GIS parcel verification and statutory fee calculation.

Audit:100% WCAG 2.1 AA Certified
STAGE 02AGENCY REVIEW PASS

Inter-Agency Plan Review Routing

Concurrent routing across Structural Engineering, Fire Safety, and Environmental Impact review desks.

Audit:Zero Agency Backlog
STAGE 03INSPECTION PASS

Field Inspection & Decision Issuance

Mobile field inspector tablet syncs on-site photographic evidence and passes MEP rough-in validation.

Audit:Lead Inspector #841 Stamped
STAGE 04PERMIT ISSUED

Digital Permit Issuance & Public Archive

Cryptographically verifiable digital permit PDF with QR code verification and automated FOIA archive indexing.

Audit:Cryptographic Seal #NY-882
Statutory Compliance: Tamper-Proof Audit Logging & Plain-Language WCAG 2.1 AA Enforced
• Public Sector Gateway: Login.gov OAuth 2.0 Synced
Citizen Case Orchestration & Statutory SLA

Public Case Management & Statutory SLA Radar Desk

Municipal agencies handle thousands of concurrent citizen permit applications and statutory records requests. Inspect how our case management desk enforces statutory decision deadlines, field inspector sign-offs, and tamper-proof public ledgers.

ACTIVE CITIZEN CASES
WCAG Standard: 2.1 AA CompliantAudit Vault: Sealed
Citizen Application Queue
Citizen Case File (BP-2049-NYC)

Commercial Structural Alteration & Change of Use

Examiner: Officer Helen Davis (Senior Plan Examiner)
6 Days Remaining
Statutory Review & Inter-Agency Checkpoints
Architectural & Zoning Compliance ReviewVERIFIED ✓
Structural Engineer Load Calculation VerificationVERIFIED ✓
Egress & Fire Protection Plan ApprovalQUEUED
Environmental Impact Assessment SignoffQUEUED
Statutory Compliance & Legal Narrative

Statutory SLA requires initial plan review determination within 10 business days of complete filing.

Inter-Agency Gateway: Real-Time Departmental RoutingImmutable FOIA Public Reading Room Ready
Public Sector Accessibility & Compliance

Accessibility Assurance & FOIA Redaction Matrix

Public sector applications must be accessible to all citizens regardless of ability, while providing auditable document redaction and plain-language notices.

Required Compliance CheckpointsVerified Passing
✓Full Keyboard Focus Traversal & Visible Indicators
0 keyboard traps across all wizard dialogs
✓Screen Reader ARIA Landmark & Live Region Announcements
Validated on NVDA, JAWS, and VoiceOver
✓4.5:1 Contrast Ratio on All Text & Form Controls
Automated color-space checks in CI pipeline
✓Alternative Text & Audio Captions for Field Submissions
Mandatory alt-text requirement on image uploads
Standard Specification

W3C WCAG 2.1 AA / Section 508

100% Conformance Verified
Automated CI Scan Coverage

Every production release runs automated axe-core, Pa11y, and statutory redaction test suites with zero permitted regressions.

Accessibility Ledger
Government Architecture

Public Sector Case Orchestration & Statutory Audit Architecture

Modern civic technology balances accessible citizen intake, multi-agency review workflows, statutory SLA monitoring, and permanent cryptographic public ledgers.

01. CITIZEN & ACCESSIBILITY LAYER

Citizen Self-Service Portal & Identity Verification

WCAG 2.1 AA conforming form wizards, Login.gov OAuth 2.0 identity authentication, and multi-lingual screen-reader support

Accessible Citizen Intake Wizard

GraphQL / Next.js / WCAG 2.1 AA

Enables citizens to apply for permits, submit FOIA requests, and verify application progress seamlessly.

Tech Stack
Next.jsUSWDS Design SystemARIA Compliant

Login.gov & Digital Identity Gateway

OIDC / SAML 2.0 / NIST 800-63B

Federal and state citizen identity assurance with multi-factor biometric authentication.

Tech Stack
Login.gov BridgeIdP FederationOAuth 2.0
02. CASE ORCHESTRATION & SLA ENGINE

Inter-Agency Workflow & Statutory SLA Radar

Automated department routing, statutory deadline countdown timers, field inspector tablet sync, and supervisor sign-offs

Public Case Triage & Rules Engine

FastAPI / Camunda BPMN / PostgreSQL

Orchestrates multi-agency plan review routing with automated escalation on approaching statutory deadlines.

Tech Stack
FastAPICamunda BPMNPostgreSQL RLS

Mobile Field Inspector Sync Core

PWA / SQLite / Offline Sync

Empowers building and health inspectors to record on-site photo evidence and issue instant digital citations.

Tech Stack
IndexedDBGeotagged CameraWebSocket
03. AUDIT VAULT & FOIA DISCLOSURE

Redaction Pipeline & Cryptographic Decision Ledger

Automated PII detection, destructive PDF redaction, tamper-proof decision sealing, and FOIA public reading room exports

FOIA Redaction & Exemption Engine

Python PDF Sanitizer / NLP PII Guard

Vector-level destructive sanitization ensuring zero residual hidden layers or metadata leaks.

Tech Stack
PyMuPDF SanitizerBERT PII Classifier

Immutable Public Decision Vault

SHA-256 Merkle Ledger / W3C Schema

Cryptographically seals official municipal permits and council resolutions for permanent civic transparency.

Tech Stack
Append-Only LedgerECDSA Cryptographic Key
Engineering Principles

Public Sector Delivery Thinking

Our civic software engineering methodology prioritizes accessible public service delivery, officer accountability, and transparent audit trails.

01.

Citizen Case Centricity, Not ERP Emulation

Public software must focus on accessible citizen request-to-resolution workflows, statutory deadlines, and appeals rather than private ERP inventory mechanics.

02.

Statutory SLA Timers & Officer Accountability

Statutory deadlines are tracked with automated escalation triggers, ensuring cases do not linger in unmonitored queues or miss legislative response windows.

03.

Universal Accessibility as a Build Requirement

Every citizen-facing surface conforms to WCAG 2.1 AA standards, validated through automated test pipelines and manual assistive-tech audits.